Understanding your LG Warranty Coverage (March 2023) (2023)

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Jump to: What Your LG Warranty Provides | What Your LG Warranty Does NOT Provide | Is an Extended Warranty with LG Worth It? | Should You Get a HW for Your LG Appliances? | Top 3 HW for Your LG Appliances | Final Thoughts

Looking to understand warranty information and the warranty service provided by LG? Then this is the place to be!

In this article, you’ll learn:

  • What an LG warrantygets you
  • What an LG warranty does not get you
  • How to file a claim on an LG warrantied product
  • How a home warrantydiffers from an LG warranty
  • …and answers to all your LG warranty questions

A manufacturer’s warranty is great to have, as long as you know how to make use of it when the time comes. Things can go wrong with complicated appliances, even from a reputable brand like LG.

So, what should you expect from an LG warranty? How long will it last? What’s covered and not covered? Let’s find out. A warranty from LG can be useful under specific circumstances, but you need to understand the terms and how to access service if and when you need it.

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What Your LG Warranty Provides

Any manufacturer’s product warranty has limits and generally only applies to the original purchaser. Here are some specifics you can expect from your LG Warrantyand how to make the most of it.

If you have not yet registered your LG appliance, you’ll want to do that before you need to file a claim. In addition to expedited support and verified ownership of the appliance in question, you’ll have access to your owner’s manual online. You’ll also be automatically entered into a quarterly drawing for prizes courtesy of LG – just a little incentive for taking the time to register.

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LG appliances like refrigerators, dishwashers, and vacuum cleaners — and LG electronics like their Thinq phone, a burn-in OLEDTV or LCD TV. and their products like air conditioners and air purifiers for that matter — have at least a one year warranty from the date of purchase. The duration of the warranty depends on the appliance. The company covers all failures and component defects that occurred in normal conditions, without abuse or misuse. If you have misplaced the receipts and don’t know the date of purchase, don’t worry – LG will provide coverage from the date of manufacture. This date can be found as part of the serial or model number.

Some LG products, such as select ovens and ranges, have warranties that last for two years. Unlike some appliance manufacturers’ warranties, many LG warranties cover both parts and labor. Some cover only parts. Some LG appliances have additional coverage for specific parts like motors that have a longer period of coverage, from five to ten years. LG refrigerators generally have a five-year warranty on cooling systems. But all of this varies depending on the model. Check your LG warranty coverage for specifics regarding your appliance and model.

If you need to file a claim, you can use your Chrome or Firefox browser to go to the www.LG.com USA online support portal to notify them of a problem with a covered appliance or device. Be sure to have the appliance serial number or model number handy. For expedited handling of the issue, be sure to register the item soon after purchase.

You’ll need to contact an authorized service center to have repairs made within the warranty parameters.

What Your LG Warranty Does NOT Provide

Understanding the limits of an LG warranty is at least as important as understanding the benefits. An LG manufacturer’s warranty is a limited warranty set up for a specific warranty period. As such, there is a lot it does NOT cover. According to the LG service portal, this includes:

  • Defects or damages resulting from use of the product in other than its normal and customary manner.
  • Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of LG, including damage caused by shipping, blown fuses, spills of food or liquid.
  • Defects due to improper installationworkmanship

This is just a small sample of the limitations you can expect. The fine print in your LG warranty goes on and varies from item to item, so you will want to read it carefully to understand the limits and exclusions.

Is an Extended Warranty with LG Worth It?

You might also choose to pay for an extended warranty for your LG appliances or electronic devices. For a television, extending the warranty can run around $100. For a kitchen or laundry appliance, expect to pay $50 or a bit more per year. Contact LG to get specific extended warranty offers on the LG equipment you are interested in covering.

For more coverage on more items in your home, it might be worth considering a home warranty. Here are some things to consider…

Should You Get a Home Warranty for Your LG Appliances?

By all means, take advantage of the manufacturer’s warranty on your LG appliances. But what about the strict limits within the warranty, and the inevitable expiration of the warranty? Once LG’s manufacturer’s warranty expires, you’ll be on the hook for all parts and labor costs if a washing machine, refrigerator, or other appliance needs to be repaired or replaced.

For ongoing protection of your LG appliances and more comprehensive coverage for the systems and appliances you rely on throughout your home, a home warranty makes sense. A home warranty covers repair service on a wide range of systems and appliances in your home for one low price – saving you time and energy when these systems and appliances break down.

Top 3 Home Warranties for Your LG Appliances

Our research has us digging into the fine details of coverage on over 68 home warranty providers operating all over the United States. We’re always looking at their current coverage and updating our findings. For appliances like the ones you’ve purchased from LG, here are our top three picks.

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Choice Home Warranty

For second-to-none appliance protection that won’t break the bank,Choice Home Warrantyis our top pick. They have the best mix of coverage, price, and service. Their Total Plan covers all your most important home appliances and systems for about $53 per month. Their Basic Plan is a few dollars less, but won’t cover the refrigerator, clothes washer, or dryer. So you might as well get better coverage, especially if your main concern is appliance coverage.

Choice has among the highest coverage limits in the industry, so if an LG or other covered appliance needs to be repaired or replaced, Choice will pay out up to $3,000. For excellent coverage and service for LG appliances and your other systems and appliances, Choice is hard to beat.

American Home Shield

For excellent coverage of your LG appliances and comprehensive coverage on systems and appliances in your home (23 in all with their Platinum Plan),American Home Shieldis a great coverage choice.

With American Home Shield, you can choose a higher deductible (service call fee) in exchange for a lower monthly premium, bringing them more closely in line with the competition – but still offering more comprehensive coverage. That comprehensive coverage and level of choice is a big reason AHS is in our top 3.

An interesting thing about AHS is their home electronics coverage. This is an optional add-on, but if you have LG mobile devices, you could get coverage for them, along with your home appliances.

Select Home Warranty

Select Home Warrantywith their Platinum Combo Plan, they offer similar coverage to Choice, for a slightly higher premium cost of $63 per month. But with a lower deductible of $60, the cost evens out, especially when trouble arises. Select also offers free roof leak coverage on all their plans, which is usually an optional add-on.

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You should know that the coverage limits with Select are lower than the other top two. But you will get up to $2,000 for most covered appliances. Some LG appliances cost more than this, but average repairs cost under $2,000, so the odds are in your favor here.

Select offers solid plans at a good price, and those low deductibles make them an attractive option for covering your LG appliances and other crucial systems and appliances in your home.

Final Thoughts on LG Appliance Warranties

An LG warranty is a nice benefit of purchasing a new LG product. But that warranty only lasts so long and only covers specific kinds of breakdowns. For more comprehensive coverage of breakdowns due to everyday wear and tear — not just manufacturer defect — a home warranty provides an extra layer of protection for your LG appliances and many other systems and appliances in your home.


What does LG 5 year warranty cover? ›

Watch on and on. With a 5-year panel warranty, feel assurance in the craftsmanship of premium LG OLED televisions for years to come. *In the 1st year of the warranty, panel, parts, and labor costs are covered. In the 2nd - 5th year of the warranty, only panels are covered, and labor will be charged.

How does LG TV warranty work? ›

You will be offered an LG premium care protection for your product. You can choose to extend your product coverage by 1, 2, or 3 years to avoid costly repairs. If you need a repair due to mechanical or electrical failure, parts and labor costs are covered and there are no deductibles.

Is the LG warranty worth it? ›

An extended warranty for your LG dryer and washer is absolutely worth it. A good warranty can save you money on repair and replacement fees, extend the lifespan of your product, and save time and stress in case your product does break. However, not buying an extended warranty is a risk.

Does LG warranty cover broken screen? ›

LG offers a one year Limited Warranty on our TV's that begins on the Date of Purchase. This Limited Warranty does not cover physical, liquid, or cosmetic damages. If your device does not meet all warranty requirements, a repair cost may be applied.

Do you need proof of purchase for LG warranty? ›

Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured. Replaced Product or part(s) will be the property of LG. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.

Can LG replace my TV? ›

Your LG Electronics ("LG") LCD / LED Television ("unit") will be repaired or replaced, at LG's option, if it proves to be defective in material or workmanship under normal use, during the warranty period ("Warranty Period") listed below, effective from the date ("Date of Purchase") of original consumer purchase of the ...

What is covered under TV warranty? ›

While we cannot guarantee what your TV manufacturer covers, they typically cover the same things. Coverage includes mechanical failure, power failure, screen failure, speaker/sound failure, button failure, and wifi failure. TV manufacturer warranties do NOT cover accidental damage.

Is there a class action lawsuit against LG? ›

The class action lawsuit against LG features several of the “thousands of complaints” about the refrigerators failing.

Are extended warranty worth it? ›

An extended warranty is worth your time if your car isn't extremely reliable and you wouldn't necessarily be able to pay for major repairs right now. If you purchase a used car from a dealer, an extended warranty could be the right choice if you're uncertain about a vehicle's reliability.

Does LG warranty cover spoiled food? ›

Food Loss: You will be reimbursed for food losses resulting from the operational or mechanical failure of Your refrigerator or freezer up to $250 per appliance over the life of the service Contract.

How long is full warranty? ›

A full warranty may be active for just a limited time after the item is purchased, perhaps 60 or 90 days, or it may cover the product "for life" (the same goes for limited warranties).

How do I file a claim with LG? ›

You can submit your claim by email to ref.cooling@lge.com or U.S. Mail to LG Electronics Alabama, Attn: Claim Administration, 201 James Record Rd., Huntsville, AL 35824.

How long is a factory warranty good for? ›

New cars typically have a three-year or 36,000-mile manufacturer's warranty. That said, anything that fails because of routine maintenance items or overall wear and tear typically aren't included.

Does LG cover physical damage? ›

LG offers a one year Limited Warranty on our Monitor's that begins on the Date of Purchase. This Limited Warranty does not cover physical, liquid, or cosmetic damages. If your device does not meet all warranty requirements, a repair cost may be applied.

Is cracked screen covered under warranty? ›

A standard phone manufacturer warranty does not cover accidental damage. That means if you damage the phone yourself, any repair or replacement costs will not be covered by the manufacturer and you'll have to pay out-of-pocket. A manufacturer warranty also does not cover damage from unauthorized modifications.

What is LG second year promise? ›

Our Promise

If your defective device is confirmed as covered by the limited warranty, you'll receive your replacement within two business days after your original device shipment date. Shipping both ways is covered by LG. We'll exchange your defective device with a new or refurbished LG G6 or G6+.

How do I get rid of LG screen burn? ›

Lowering your brightness setting to below 50 could reduce any burn-in. This should also cause any image retention to disappear. Enable pixel shift. OLED TVs from brands like LG® and Sony® include pixel-shift technology that automatically moves images on the screen to protect pixels from overuse.

How long do OLED screens last before burn-in? ›

OLED TVs have great picture quality; however, there are concerns about their long-term performance due to the possibility of permanent image retention, commonly referred to as burn-in. Our previous 20 hours per day burn-in test ran for a little over two years, and the OLED TV has permanent image retention.

Can you replace a broken LG TV screen? ›

If the screen has a crack in it it will have to be replaced as it cannot be repaired. Replacement screens, if you can find one, can cost nearly as much as a new TV. You could search online for a LG (insert model number) display panel and check the results.

What counts as proof of purchase for warranty? ›

proof of purchase - usually a receipt showing where and when you bought the goods. details of what the problem is. a photocopy of the warranty or guarantee.

Is warranty card necessary to claim warranty? ›

If your product/appliance is covered under warranty, you have to claim it but have lost the warranty card. There are still some ways to claim that warranty – you have to prove the product is genuine and provide proof of purchase.

Can I remove the 10 year warranty sticker from LG refrigerator? ›

It was easy and worked great. When I emailed LG customer service, this is the response I received: A warm or hot wet cloth with a mild detergent is usually enough to remove stickers from the unit. Once removed, wipe area free of detergent with a clean wet cloth.

How much does it cost for LG to repair a TV? ›

1.FEES AND CHARGES.Depending on the Product(s), labor and functional part charges will vary between $150.00 and $250.00 (the “Flat Rate”).Parts not covered by the Flat Rate include cosmetic parts, consumable parts, and TV panel.

How long will an LG TV last? ›

The average lifespan of an LED at maximum or close-to-maximum brightness is 40,000 to 60,000 hours, or roughly 4.5 to 6.8 years. If you aren't watching TV for 24 hours a day (and I hope you're not), an LED TV like the 5-Series could last around 13 years, provided none of the other components fail beforehand.

What is not covered under factory warranty? ›

Factory warranty coverage only applies to damage caused by normal use. Wear-and-tear parts like brake pads and routine maintenance services like oil changes aren't covered by your factory warranty.

What parts are not covered in warranty? ›

5 Parts That Do Not Covered Under the Vehicle Warranty
  • Calamity or Attack Damage. ...
  • Wear and Tear, Noise, Vibration, or Deterioration. ...
  • Unauthorized Modifications. ...
  • Physical and Cosmetic Damage. ...
  • Defaulting on Owner's Manual Guidelines.
May 10, 2022

Does insurance cover broken TV screen? ›

It depends on how the TV was damaged. Home insurance covers a broken TV if it's damaged by a covered peril. That includes things like a fire or vandalism. However, accidental damage is usually not covered.

What does a 5 year limited warranty mean? ›

Limited Warranty

Often, it covers just the parts and not the labor required to fully fix something. A limited warranty also may include the stipulation that the manufacturer and the consumer split the cost of repairs for a given period of time. Typically, both limited and full warranties cost extra as an add-on.

Is LG extended warranty worth it refrigerator? ›

We're asked this question a lot, and our answer is almost always: no, you'll be wasting your money if you buy an extended warranty on any appliance.

Does warranty mean free repair? ›

It covers the item or service after the manufacturer's guarantee period. Benefits of having a warranty may include paying some of the cost of a repair if the product breaks or becomes faulty. Warranties may also offer extra cover for accidental damage. A warranty is completely optional.

What are the 4 types of warranties? ›

delineates four types of warranties, which are as follow: (1) warranty of title, (2) implied warranty of merchantability, (3) implied warranty of fitness for a particular purpose, and (4) express warranties.

Is a dead battery covered under warranty? ›

Car batteries are considered "wear & tear" items, like tires, brake pads and motor oil, so they are not typically covered by extended warranties.

What is the average life of a LG refrigerator? ›

How many years does an LG fridge last? On average, a refrigerator typically lasts around 12 to 13 years, including models from LG.

Is extended warranty ever a good idea? ›

An extended warranty is worth your time if your car isn't extremely reliable and you wouldn't necessarily be able to pay for major repairs right now. If you purchase a used car from a dealer, an extended warranty could be the right choice if you're uncertain about a vehicle's reliability.

How much is the LG food compensation? ›

If you paid for parts or labor to have your LG fridge repaired, experienced unsuccessful or delayed repairs, suffered property loss or damage (including spoiled food), or had to replace your fridge after it stopped cooling, you may be able to receive up to $450 through the settlement.

What voids an appliance warranty? ›

The warranty period has expired. The defect or part is not covered. The product failure is due to misuse or lack of proper maintenance. You have made significant alterations to the product, affecting its performance.

Will LG fix my fridge? ›

We repair all In-Warranty and Out-of-Warranty LG products that require in-home repair.


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